Console Guide
Integrated Management Console Guide
This guide provides instructions on how to operate and manage the app management, product management, and transaction history management functions described earlier in a single integrated management console. Understanding the correlation between each function and becoming familiar with the console's features is important for efficient app operation and service management.
Console Overview:
The integrated management console is a system designed to access and manage all major functions necessary for service operation, such as apps, products, and transactions, in one place. This allows maintaining information consistency and improving work efficiency.
Main Functions and Management Flow:
- App Management:
- Objective: Secure normal service provision and user accessibility of apps through app information updates, deployment setting management, app status management, etc.
- Main Tasks:
- Managing app basic information (name, icon, language, etc.)
- Setting app store URLs and deployment countries
- Managing app status (active/inactive)
- Managing app detailed descriptions and screenshots
- Managing tags for app search
- Correlation: Products can belong to specific apps, and transaction history occurs through apps.
- Product Management:
- Objective: Register, modify, and manage product information to be sold within apps to increase revenue generation and user satisfaction.
- Main Tasks:
- Registering new products (name, code, price, description, icon, etc.)
- Managing product sales status (active/inactive), sales period, inventory
- Setting discounts and promotions
- Setting user-specific purchase limits and total sales quantity limits
- Correlation: Manages product information to be sold within apps set in app management, and transaction history shows records of users purchasing products.
- Transaction History Management:
- Objective: Track and manage users' product purchases and payment information for use in revenue analysis, refund processing, fraudulent transaction detection, etc.
- Main Tasks:
- Viewing and searching all occurred transaction history
- Checking transaction status (completed, pending, failed, refunded, etc.)
- Checking detailed transaction information such as payment method, amount, time
- Checking monthly revenue trends and transaction statistics
- Processing refunds when necessary (varies depending on console functionality)
- Correlation: Shows sales records of products registered in product management and becomes an important indicator of user activities conducted through apps.
How to Use the Integrated Management Console:
- Login: Access the integrated management console using the provided account information.
- Menu Navigation: Navigate to each function page such as "App Management", "Product Management", "Transaction History Management" through menus located on the left or top of the console.
- Information Verification: Check necessary information on each management page. You can efficiently find desired data using search, filtering, and sorting functions.
- Information Modification and Registration:
- App Management: Perform app information modification, deployment setting changes, new app additions, etc.
- Product Management: Perform new product registration, existing product information modification, sales status changes, etc.
- Transaction History Management: Perform transaction detail information verification, refund processing when necessary, etc. (There may be function restrictions depending on permissions.)
- Data Utilization: Analyze transaction history data to understand sales trends, popular products, user purchase patterns, etc., and use this as a basis for product planning, marketing strategy establishment, etc.
- Monitoring: Continuously monitor app operation status, product sales performance, and overall service status through statistical information provided by the console.
Main Management Scenarios:
- New App Launch: Register app information in app management and register products to sell in product management.
- Product Promotion: Set discount rates or discount amounts in product management and adjust sales periods. Mark as popular products as necessary.
- Revenue Analysis: Check revenue trends for specific periods in transaction history management and analyze popular product sales records.
- Refund Processing: Check refund request cases in transaction history management and proceed with refund processing according to policy.
- App Update: Update changed app information and screenshots in app management and prepare for new version deployment.